About me

Hello, I am Henrico Dolfing

Here you can learn more about my expertise, typical areas of work, and why I’m the right partner for boards and executive committees.

Trusted Advisor to Boards on Technology & Operations in Professional Services

I’m Henrico Dolfing, an independent advisor and board member specializing in helping executive and supervisory boards of professional service firms navigate the complexities of technology and operations.

My work is laser-focused on enhancing firm performance through better decisions in technology, operations, and governance. I partner exclusively with boards to deliver unbiased, strategic insight—grounded in deep industry expertise and shaped by decades of hands-on leadership.

Why Boards Engage Me

Board-Focused Services

I support boards and executive committees in analysing their organisation’s overall technology landscape, review and validate the business case for technology investment decisions, oversee transformations with a focus on governance, and am available as an interim CxO.

Technology & Operations Reviews

Deep dives into your tech landscape and business operating model.

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Business Case Reviews

Challenge and validate major technology investment decisions.

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Transformation Oversight

Independent program/project reviews and governance.

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Interim & Fractional Executive Leadership

Bridging CxO gaps or recovering critical initiatives.

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Core Topics I Work On

My expertise lies in technology and technology projects to ensure that boards, management and project steering committees have the necessary knowledge and framework to effectively manage technology-led transformations.

Profitability & Client Portfolio Analysis
Project Portfolio Management
Staffing Models & Partner Leverage
Nearshore, Offshore & Outsourcing Strategies
CRM-, ERP-, KYC-, Risk-, Time & Expense- und Procurement-Systeme
Contact-to-Cash Optimisation
Post-Merger Integration (PMI) of Tech & Operations
Target Operating Models
Cost Effectiveness Analysis